ESSENTIAL VISITING FAQ'S

Where can I find the VIP or Platinum lounges?

Our complementary lounges will usually be found at the front of the halls, in the specialty Suites at both MCEC and ICC Sydney (upstairs).

Is there more than one venue?
In 2020, all Reed Gift Fairs events will be located in the one venue. Melbourne events will be at the Melbourne Convention and Exhibition Centre, and Sydney events will be at the ICC Sydney.

Is there more than one level?
Reed Gift Fairs Sydney February in the ICC will be across both Level 1 and Level 4. The remaining events for the year are all on one level.

I need a wheelchair where can I get one?

Visit our Customer Service desk onsite to arrange a wheelchair through our venues.

Is photography permitted at the event?
To protect the privacy and confidentiality of exhibitors and their products, no video or still photography from digital cameras or mobile phones is permitted without prior approval from the exhibitor.

Are cash sales permitted? 
The sale and removal of product from within the fair is restricted to the final hour of the final day (2-3pm only). Removal of product prior to this time is not allowed without approval from the organisers.

Plain clothes security guards are on patrol at all times.

Can I store my items in the cloakroom?
Items larger than a standard size briefcase are not allowed into the fair, however we do provide a complimentary cloakroom for secure storage of such items. All cloakrooms will close promptly at 6pm (3pm on the final day). Whilst all care is taken for your property, we do not accept responsibility for items left after this time.

Can I have a book? Where are the books?

To receive a copy of our event guide before the show you must have either attended last year’s event, or pre-registered in advance before the production cut off. Please note, the book is only sent one per company, to Director/Owner/Partners and key buyers within the industry. We occasionally have leftover copies our team can post you from our office, however once these run out there is an online version available.

Where can I find 'this' exhibitor?
Refer to our online exhibitor directory by typing in their name to find their stand location; or if onsite refer to the floorplan by the entry doors.

Occassionally, we are located near other trade events, here is who you need to know in 2020:

• Retail Quarter Melbourne is co-located with Frontline, entry at Door 4 in the Melbourne Convention & Exhibition Centre.
  
• Reed Gift Fairs Sydney is co-located with Life Instyle, entry from Level 4
• Reed Gift Fairs Melbourne is all under the on roof at the MCEC Melbourne Halls 1 to 8
• Retail Quarter Sydney is a stand alone event at ICC Sydney.