Take a look through some of our frequently asked questions.

REGISTRATION FAQ'S

How do I register?
Register online at any time for any Reed Gift Fairs event in 2020 - reedgiftfairs.com.au/register

I have a GIC card - will this still work?
As of December 2017, we ceased the GIC cards and moved to an annual registration. You will need to register fresh and only once each year for all four events.

I didn’t get my print at home badge
You can contact our registration provider on 02 9211 7544 to have it re-sent or visit registration onsite to have your badge re-printed.

Why do we need we need to pay $50 to bring a guest?
Attendees are permitted one guest each, except on the last day - this is to cater for small businesses or prospective buyers who may not have their staff setup to register just yet but want to attend and have the support of a friend or partner. We ask that any non-trade guests pay an entry fee to deter personal shoppers and maintain the quality of all Reed Gift Fairs events. All legitimate attendees are able to register for free. 

I am not sure if I have registered?
Contact our registration vendor on 02 XXXX XXXX or visit the registration desk onsite.

Can I update my business details?
Contact our registration vendor on 02 XXXX XXXX or visit the registration desk onsite.

PLANNING FAQ'S

Can I bring my child?
Reed Gift Fairs events are trade only and children are not permitted under the age of 14. Of course, we welcome mothers with children under the age of two, permitted they are in a carrier or stroller for their safety. Head to Customer Service for a security approved pass to access the halls.

Is this show open to the public?
No.

Do you have free parking?
Unfortunately we do not - we are bound by the venues we host our events in. We occasionally secure discounts and will let you know via email and the visiting page when we do.

When will I get my badge?
Your badge is available as soon as you register in your confirmation email and we aim to re-send this to you one week out from each event.

How does the airport shuttle work?
Show opening times/ days - include visitor and exhibitors .............................................................

Do you have a shuttle bus? ...................................................................

Where can I stay?
Ozaccom+ is the official travel and accommodation company for all Reed Gift Fairs and guarantee the best rates on your accommodation during your visit.

Find out more here.

Is there an official event app?
No need. Our brand new website fully supports a mobile experience making it easier for you to plan your visit all in the one place! 

How can I keep a record of who I meet?
"Ask To Be Scanned" - our exhibitors are using a Reed Gift Fairs exclsuively developed app that will scan your badge and email a list of all contacts you personally met in the Reed Gift Fairs halls.

AT THE EVENT FAQ'S

Where can I find the VIP or Platinum lounges?
Our complementary lounges will usually be found at the front of the halls, in the ensuite room e

Is there more than one venue?
In 2020, all Reed Gift Fairs events will be located in the one venue. Melbourne events will be at the Melbourne Convention and Exhibition Centre, and Sydney events will be at the ICC Sydney.

Is there more than one level?
Reed Gift Fairs Sydney February in the ICC will be across both Level 1 and Level 4. The remaining events for the year are all on one level.

I need a wheelchair where can I get one?

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Is photography permitted at the event?
To protect the privacy and confidentiality of exhibitors and their products, no video or still photography from digital cameras or mobile phones is permitted without prior approval from the exhibitor.

Are cash sales permitted?
The sale and removal of product from within the fair is restricted to the final hour of the final day (2-3pm only). Removal of product prior to this time is not allowed without approval from the organisers.

Plain clothes security guards are on patrol at all times.

Last year I could bring my bag in, this year I can't - what's changed?

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Can I store my items in the cloakroom?
Items larger than a standard size briefcase are not allowed into the fair, however we do provide a complimentary cloakroom for secure storage of such items. All cloakrooms will close promptly at 6pm (3pm on the final day). Whilst all care is taken for your property, we do not accept responsibility for items left after this time.

Can I have a book? Where are the books?

• To receive a copy of our event guide before the show you must have either attended last year’s event, or pre-registered in advance before the production cut off. Please note, the book is only sent one per company, to Director/Owner/Partners and key buyers within the industry. We occasionally have leftover copies our team can post you from our office, however once these run out there is an online version available.

Where can I find 'this' exhibitor?
Refer to our online exhibitor directory by typing in their name to find their stand location; or if onsite refer to the floorplan by the entry doors.

Occassionally, we are located near other trade events, here is who you need to know in 2020:

Retail Quarter Melbourne is co-located with Frontline, entry at Door 4 in the Melbourne Convention & Exhibition Centre.

Reed Gift Fairs Sydney is co-located with Life Instyle,

Reed Gift Fairs Melbourne is in the MCEC Halls X to X…

Retail Quarter Sydney is a stand alone event at ICC, Sydney

I'D LOVE TO EXHIBIT. CAN YOU TELL ME MORE?

Great news! Head here for more information, or contact our Sales & Logistics Coordinator, Leah Ramage who will be very happy to help you:

Leah Ramage    E: leah.ramage@reedexhibitions.com.au    T: (02) 9422 8819

THE ANSWER TO MY QUESTION ISN'T HERE. WHO CAN HELP?

No problem! Contact us today and we'll be pleased to help!

Customer Service

(02) 9422 8686 | Reed Gift Fairs

info@reedgiftfairs.com.au       

Registration

(02) 9211 7544 | InfoSalons

reedgiftfairs@infosalons.com.au

Show Hours – include visitor and exhibitor