FAQs

Explore our frequently asked questions about The Retail Quarter below.

Have a question for us that isn't listed? Contact us today and we'll be pleased to help!

Customer Service
(02) 9422 8686 | Reed Gift Fairs
info@reedgiftfairs.com.au
Registration
(02) 9211 7544 | InfoSalons
reedgiftfairs@infosalons.com.au
  • What trade credentials do I need to attend The Retail Quarter?

    Reed Gift Fairs is a trade only event and admission is free upon validation of the necessary trade credentials (listed below) and completion of the registration process. If you are a current GIC holder it will expire 31st December 2017 and you will need to re-register over the coming months to ensure you have access to all events in 2017.

    To find out more about changes to our registration process click here.

    If you wish to re-register now just use your current GIC number and click here. For any new registrations or re-registrations we recommend you pre-register online prior to the fair to avoid the on-site queues. The organiser Reed Exhibitions reserves the right to refuse admission at their discretion. Reed Gift Fairs is for trade visitors from the Gift & Homewares industry only.

  • When do I need to wear my badge?

    The Retail Quarter and Reed Gift Fairs are TRADE ONLY events and badges must be worn and clearly displayed at all times when you are at the show.
  • Can a guest accompany me to the fair?

    Reed Gift Fairs is a TRADE ONLY event.  Registered buyers are entitled to bring ONE non-industry guest with them each day, except on the last day. Buyers Guest Tickets will incur a charge of $50 per day and are available to purchase in preson on the day by the registered buyer. In preparation for these new charges we recommend that all legitimate trade attendees register as a buyer to avoid any unnecessary costs.

  • Are children and babies allowed to attend?

    As a business event The Retail Quarter and Reed Gift Fairs discourages children under 14 attending the fair. Babies and toddlers (aged 0-2) are permitted if they are in a pram or carrying device at all times. Please complete an approval form at the Customer Service desk for all children and prams, and a sticker will be provided to be displayed at all times for security.

  • Are photographs permitted at the event?

    To protect the privacy and confidentiality of exhibitors and their products, no video or still photography from digital cameras or mobile phones is permitted without prior approval from the exhibitor.

  • Are cash sales permitted?

    The sale and removal of product from within the fair is restricted to the final
    hour of the final day (2-3pm only). Removal of product prior to this time
    is not allowed without approval from the organisers.

    Plain clothes security guards are on patrol at all times.

  • Can I store my items in the cloakroom?

    Items larger than a standard size briefcase are not allowed into the fair, however we do provide a complimentary cloakroom for secure storage of such items. All cloakrooms will close promptly at 6pm (3pm on the final day). Whilst all care is taken for your property, we do not accept responsibility for items left after this time.

  • Where can I stay in Sydney?

    Ozaccom+ is the official travel and accommodation company for The Retail Quarter and guarantee the best rates on your accommodation during your visit to Sydney.

    Find out more here.

  • How do I get to The Retail Quarter Sydney?

    Located in the heart of Darling Harbour, ICC Sydney Convention Centre is easily accessible by car, foot, public transport, including light rail, ferry and train. Plan your journey here.

  • Where can I read more about Reed Gift Fairs exhibitors, trends and industry news?

    Have you visited the Reed Gift Fairs blog yet? Discover the latest interviews, exhibitor spotlights and stories by clicking here.

  • Is there an official event app?

    Yes, there is! Our free app is available for download on either iPhone or Android - find out more here.

  • I'd love to exhibit. Can you tell me more?

    Great news! Head over to our dedicated exhibitor's page here for more information, or feel free to contact our Sales & Logistics Coordinator, Leah Ramage, who will be very happy to help you:

    Leah Ramage
    E: leah.ramage@reedexhibitions.com.au
    T: (02) 9422 8819

  • The answer to my question isn't here. Who can help?

    No problem! Contact us today and we'll be pleased to help!

    Customer Service
    (02) 9422 8686 | Reed Gift Fairs
    info@reedgiftfairs.com.au

    Registration
    (02) 9211 7544 | InfoSalons
    reedgiftfairs@infosalons.com.au

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